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2014-02-15 23:26:24
Hello, I am a user from chian,I send a email to u days ago, I want to know how to contact the chinese branch office. I met some problems for Pics. Look forwa to your reply, tks a lot. Reply
2014-02-18 09:18:31
You can write in Chinese directly.
2014-02-20 23:29:22

2014-01-28 04:46:32
What´s the resolution of the svg-Images?
And wha´s the difference between iVinci Express and iVinci?
2014-01-29 19:24:12
SVG is vector image format, you can't tell the resolution. iVinci Express is for demo purpose, you can not export your works. Press the "Pro Version" button in Express version, you'll see the features only available in iVinci full version.

Koen Theunis
2014-01-17 13:14:11
OS X 10.9.1 Reply
2014-01-17 17:57:32
No problem found on our Macs. Please try to re-install iVinci.
Koen Theunis
2014-01-18 01:24:22
re installed IVinci and still not working. Sorry but it seems I cant use it to design my logos.... how do organise a refund if it cannot be fixed?
2014-01-18 11:50:06
iVinci series had tens of thousands users all over the world, no other users report this problem. I suggest you try on another Mac. If you want refunds, you need to contact Apple.

Koen Theunis
2014-01-15 21:40:55
I purchased IVinci a few weeks back. When i try to save or export my design, the "save" screen does not pop up and the screen freezes. So far i cannot do any designs and save... pls assist. Reply
2014-01-16 09:21:37
Update the iVinci to the latest version 4.4 on Mac App Store.
Koen Theunis
2014-01-16 23:19:33
I have version 4.4 already and none of my designs are saving...
2014-01-17 07:58:55
What's the version of your OSX?

2014-01-14 22:03:28
#158816 Reply

Matthew feasey
2014-01-02 16:33:19

Is there a way of exporting the results from Ianalyzer lite?

or do I need the full version?
Also is there a PC version?
2014-01-03 12:38:46
You can download fft data and wav files with full version.
We had released the Mac version, you can download on Mac App Store. No Windows version at present.

2013-12-30 20:09:31

I have had 'Pics' for a while now and I think that it's a great app.

Unfortunately, since IOS7, it keeps opening with a dialogue box that informs me that I need to turn on Location Services and to turn on Pics within that setting.

Location services is always 'ON' and Pics app is also always 'ON' within Location Services.

I have trashed the app a couple of times and re-installed on my iPhone 5 running IOS7.0.4.

I have restarted the phone a few times.

Also trashed the app from iTunes and re-downloaded and then re-installed, however the problem persists.

Pics is a great app and I would like to get it running again.

Can you help?


2013-12-31 13:26:50
Open your settings app, go to General->Reset->Reset location & privacy.

2013-12-16 03:17:38
Hello! Is there an iVinci Express or other for Windows? Reply
2013-12-16 16:48:51
Windows version is still under development.

Pics User
2013-12-16 01:33:54
Hi! I'm using Pics very well. Thansk to make it first.
However, I wonder why it doesn't back up when I back my iPhone up. I save lots of files and I have to use iFunbox for back files up. Plz support back up fucntion. Thanks!
2013-12-16 16:46:00
We will try in future release.

2013-12-13 19:39:49
Hi I am using iAnalyzer and I cannot transfer the files from my phone. I cannot connect to the http site, I have tried chrome and IE Reply
2013-12-14 10:06:17
It's the problem of your network. Make sure your iOS device and your computer are using same Wifi network.

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