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Koen Theunis
2014-01-15 21:40:55
I purchased IVinci a few weeks back. When i try to save or export my design, the "save" screen does not pop up and the screen freezes. So far i cannot do any designs and save... pls assist. Reply
2014-01-16 09:21:37
Update the iVinci to the latest version 4.4 on Mac App Store.
Koen Theunis
2014-01-16 23:19:33
I have version 4.4 already and none of my designs are saving...
2014-01-17 07:58:55
What's the version of your OSX?

2014-01-14 22:03:28
#158816 Reply

Matthew feasey
2014-01-02 16:33:19

Is there a way of exporting the results from Ianalyzer lite?

or do I need the full version?
Also is there a PC version?
2014-01-03 12:38:46
You can download fft data and wav files with full version.
We had released the Mac version, you can download on Mac App Store. No Windows version at present.

2013-12-30 20:09:31

I have had 'Pics' for a while now and I think that it's a great app.

Unfortunately, since IOS7, it keeps opening with a dialogue box that informs me that I need to turn on Location Services and to turn on Pics within that setting.

Location services is always 'ON' and Pics app is also always 'ON' within Location Services.

I have trashed the app a couple of times and re-installed on my iPhone 5 running IOS7.0.4.

I have restarted the phone a few times.

Also trashed the app from iTunes and re-downloaded and then re-installed, however the problem persists.

Pics is a great app and I would like to get it running again.

Can you help?


2013-12-31 13:26:50
Open your settings app, go to General->Reset->Reset location & privacy.

2013-12-16 03:17:38
Hello! Is there an iVinci Express or other for Windows? Reply
2013-12-16 16:48:51
Windows version is still under development.

Pics User
2013-12-16 01:33:54
Hi! I'm using Pics very well. Thansk to make it first.
However, I wonder why it doesn't back up when I back my iPhone up. I save lots of files and I have to use iFunbox for back files up. Plz support back up fucntion. Thanks!
2013-12-16 16:46:00
We will try in future release.

2013-12-13 19:39:49
Hi I am using iAnalyzer and I cannot transfer the files from my phone. I cannot connect to the http site, I have tried chrome and IE Reply
2013-12-14 10:06:17
It's the problem of your network. Make sure your iOS device and your computer are using same Wifi network.

2013-12-12 01:35:15
What am I missing? I can't export my traced vector with the vector layers intact. What's the point of that?

2013-12-12 01:45:35
Note that I'm using the iTrace program. I can export in SVG but only Illustrator will open it. I'm trying to eliminate Illustrator from my workflow--that's why I bought this program, to do the one thing I use Illustrator for. My other image editing programs (Pixelmator and Fireworks) can't open SVG and the PNG format is flattened so it's a bitmap!
2013-12-12 01:47:13
If the program can't export a layered PNG file, then I would like a refund. It's useless to me.
2013-12-12 10:22:47
iTrace can not export layered files. You can contact Apple for refund, and we suggest you use our iVinci which contain iTrace module and layer edit.

2013-12-10 21:44:23
I want to open an sag file with Safari. How do I do that? Reply
2013-12-10 21:44:41
2013-12-10 21:49:10
Don't worry, sorted it
2013-12-11 11:05:24
Two ways:
1. Drag and drop the SVG file to Safari window.
2. Right Click the SVG and select "Open with" on the menu.

2013-12-10 05:09:37
Hi, i have an enduring problem - when scrolling down the browsing photo list pictures/group of pictures easily get selected/highlighted. Happens almost every time i'm using the application. I've been using Pics for quite a while now and never encountered any problems before installing 3.8 version. I downloaded the bug fix, tried rebooting my ipad many times but nothing seems to work. Could you please advice me something? I really like the application and i'm using it for my daily work. Thanks! Reply
2013-12-11 11:02:56
Maybe this is the problem of your hardware.
2013-12-12 06:18:05
hi, no, this is not an option since i have the application on 3 different devices: 2 iPads (the newest one and the one from 2011) and on my iphone 5 and the same problem occurs on all of them after i upgraded to ios7. Do you have any solution? i saw this problem occuring in the comments of other users too...
2013-12-12 10:20:00
OK, we'll fix this in next update.

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