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Koen Theunis
2014-01-17 13:14:11
OS X 10.9.1 Reply
Phyar
2014-01-17 17:57:32
No problem found on our Macs. Please try to re-install iVinci.
Koen Theunis
2014-01-18 01:24:22
re installed IVinci and still not working. Sorry but it seems I cant use it to design my logos.... how do organise a refund if it cannot be fixed?
Phyar
2014-01-18 11:50:06
iVinci series had tens of thousands users all over the world, no other users report this problem. I suggest you try on another Mac. If you want refunds, you need to contact Apple.

Koen Theunis
2014-01-15 21:40:55
I purchased IVinci a few weeks back. When i try to save or export my design, the "save" screen does not pop up and the screen freezes. So far i cannot do any designs and save... pls assist. Reply
Phyar
2014-01-16 09:21:37
Update the iVinci to the latest version 4.4 on Mac App Store.
Koen Theunis
2014-01-16 23:19:33
I have version 4.4 already and none of my designs are saving...
Phyar
2014-01-17 07:58:55
What's the version of your OSX?

Puriasov@icloud.com
2014-01-14 22:03:28
#158816 Reply

Matthew feasey
2014-01-02 16:33:19
Hi

Is there a way of exporting the results from Ianalyzer lite?

or do I need the full version?
Also is there a PC version?
Reply
Phyar
2014-01-03 12:38:46
You can download fft data and wav files with full version.
We had released the Mac version, you can download on Mac App Store. No Windows version at present.

Chris
2013-12-30 20:09:31
Greetings,

I have had 'Pics' for a while now and I think that it's a great app.

Unfortunately, since IOS7, it keeps opening with a dialogue box that informs me that I need to turn on Location Services and to turn on Pics within that setting.

Location services is always 'ON' and Pics app is also always 'ON' within Location Services.

I have trashed the app a couple of times and re-installed on my iPhone 5 running IOS7.0.4.

I have restarted the phone a few times.

Also trashed the app from iTunes and re-downloaded and then re-installed, however the problem persists.

Pics is a great app and I would like to get it running again.

Can you help?

Regards,

Chris.
Reply
Phyar
2013-12-31 13:26:50
Open your settings app, go to General->Reset->Reset location & privacy.

Manuel
2013-12-16 03:17:38
Hello! Is there an iVinci Express or other for Windows? Reply
Phyar
2013-12-16 16:48:51
Windows version is still under development.

Pics User
2013-12-16 01:33:54
Hi! I'm using Pics very well. Thansk to make it first.
However, I wonder why it doesn't back up when I back my iPhone up. I save lots of files and I have to use iFunbox for back files up. Plz support back up fucntion. Thanks!
Reply
Phyar
2013-12-16 16:46:00
We will try in future release.

James
2013-12-13 19:39:49
Hi I am using iAnalyzer and I cannot transfer the files from my phone. I cannot connect to the http site, I have tried chrome and IE Reply
Phyar
2013-12-14 10:06:17
It's the problem of your network. Make sure your iOS device and your computer are using same Wifi network.

LFirke
2013-12-12 01:35:15
What am I missing? I can't export my traced vector with the vector layers intact. What's the point of that?

Reply
LFirke
2013-12-12 01:45:35
Note that I'm using the iTrace program. I can export in SVG but only Illustrator will open it. I'm trying to eliminate Illustrator from my workflow--that's why I bought this program, to do the one thing I use Illustrator for. My other image editing programs (Pixelmator and Fireworks) can't open SVG and the PNG format is flattened so it's a bitmap!
LFirke
2013-12-12 01:47:13
If the program can't export a layered PNG file, then I would like a refund. It's useless to me.
Phyar
2013-12-12 10:22:47
iTrace can not export layered files. You can contact Apple for refund, and we suggest you use our iVinci which contain iTrace module and layer edit.

Kev
2013-12-10 21:44:23
I want to open an sag file with Safari. How do I do that? Reply
Kev
2013-12-10 21:44:41
SVG
Kev
2013-12-10 21:49:10
Don't worry, sorted it
Phyar
2013-12-11 11:05:24
Two ways:
1. Drag and drop the SVG file to Safari window.
2. Right Click the SVG and select "Open with" on the menu.


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